Alliant Energy advises caution around flooded homes and businesses

With severe flooding happening and predicted in Iowa and Wisconsin, Alliant Energy is giving a few reminders to keep customers safe.

“To keep everyone safe, we may need to shut off electric and gas service in affected neighborhoods. If you anticipate flooding based on National Weather Service predictions, you can expect electric and gas service interruptions until your home or business is ready to safely reoccupy,” said Mark Hawley, director of Safety.

Walking through a wet or flooded home or building can be dangerous. Alliant Energy advises people to use extreme caution in this situation and offers the following guidelines to ensure safety.

  • Never walk through a flooded home or building until the electricity is disconnected. Even a small amount of water on the floor of your basement can put you at risk for electrocution.
  • Call Alliant Energy to have service disconnected at the meter. If there is standing water in your home or business, call Alliant Energy at 1-800-ALLIANT (800-255-4268) to have power disconnected before you step into any standing water. Once the power is disconnected, it’s safe to begin clean up.
  • Call Alliant Energy to have your natural gas turned off. Standing water can snuff out pilot lights on hot water heaters and furnaces. If this occurs, natural gas may collect in your home, creating the risk of an explosion.
  • Have a licensed electrician inspect your electrical system before calling to be reconnected.
  • Have your furnace and water heater inspected by a heating or appliance and service repair contractor before calling to be reconnected. Gas appliance manufacturers recommend replacing appliance parts that have been under water.

If you smell gas:

  • Do not attempt to locate gas leaks.
  • Do not remain in your home or business when there is a strong gas odor.
  • Leave the property and call 911 or Alliant Energy from a safe location, keep others away until area is safe.
  • Do not operate any electrical device, including phones, garage door opener, radios, TVs, computers, or anything that creates a flame like matches or a lighter.
  • Do not turn on or turn off any lights or electrical switches.
  • Do not use telephones of any type, including cordless, cell or landline.
  • Do not position or operate vehicles and power equipment where leaking gas may be present.
  • Do not touch any fallen power lines and never touch anything in contact with a downed line.

Alliant Energy will not charge you to have your service turned off when flooding occurs, or turned back on after the cleanup is done.

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