Flooding in your area? Stay safe.

With flood warnings being issued in portions of Iowa and Wisconsin, here are a few3D rendering of half of a house under flood reminders to stay safe. Never walk through a flooded home or basement unless utility services are turned off.

Even a small amount of water on the floor of your basement can put you at risk for electrocution.

Standing water can snuff out pilot lights on hot water heaters and furnaces. If this occurs, natural gas may collect in your home, creating the risk of an explosion.

Call us to have both electric and natural gas service disconnected at the meter.

Once the power is disconnected, it’s safe to begin clean up.

Before calling us to reconnect service:

  • Electric: Have a licensed electrician inspect your electrical system. Find out which components property owners are responsible for, and which components Alliant Energy will repair.
  • Natural Gas: Have your furnace and water heater inspected by a heating or appliance service and repair contractor. Gas appliance manufacturers recommend replacing appliance parts that have been under water.

We do not charge for turning off your service when flooding occurs, or turning it back on after the cleanup is done.

If you smell gas:

  • Leave the property.
    • Do not attempt to locate gas leaks.
    • Do not use telephones of any type, including cordless, cell or landline.
    • Do not turn on or turn off any lights or electrical switches.
    • Do not operate any electrical device, including phones, garage door opener, radios, TVs, computers, or anything that creates a flame like matches or a lighter.

From a safe location, call 911 or Alliant Energy. Keep others away until the area is inspected, ventilated and safe.

More options for an improved customer experience

We recently introduced a new power outage map, an updated bill design and other website enhancements to improve our customers’ experience.

When the power goes out, customers consistently rank communications about the outage as their top concern. That’s why we created an interactive map that displays information about outages: what caused them, how long restoration will take and what other areas are impacted.

We’ve made it easier for customers to report outages and get information. Radar and storm tracking is included in the outage map, so customers can see what is happening in real time.

Outage map image for social media

Our website, alliantenergy.com,  features multiple languages to help get information to all of our customers.

alliantenergy.com homepage

Other recent customer enhancements include a clearer, easier-to-understand bill with a 13-month usage summary. This can help customers see how their unique usage changes with the seasons.

More improvements are on the way. We’re working on a new mobile app for customers to access accounts and pay bills; the app is expected to be available later this year.

We’re building the largest solar site in Iowa

DUBUQUE, Iowa – May 18, 2017 – Our customers in Iowa will soon get a big boost of solar power. Our Iowa energy company is expanding solar energy and we have started construction on the state’s largest solar site.

Work is underway to prepare the location, which is in Dubuque, for more than 15,600 solar panels. The site is expected to start generating renewable energy for customers in August. The 5-megawatt system can generate enough energy from the sun to power 727 typical Iowa homes annually.

“Solar energy is more affordable when it is built on a large scale,” said Terry Kouba, vice president of Iowa operations. “This is our largest solar project yet, and like our other projects, we will apply lessons learned to the development of more solar sites across Iowa.”

The solar project is located in the Dubuque Industrial Center West and is a collaboration with the city of Dubuque and the Greater Dubuque Development Corp.

Alliant Energy is also working with A.Y. McDonald Manufacturing Co. to construct a solar site near downtown Dubuque. With more than 3,500 panels, this 1.2-megawatt system will generate enough energy to power 126 typical Iowa homes annually starting in September. This site will feature an educational component for visitors to learn more about the benefits of solar energy.

It’s in your power to be green

green power at homeWant to help reduce your contribution to climate change? Switch your household to renewable power.

Home electricity use is one of the top issues to address if you want to reduce your carbon footprint.

And, even if you rent, or your roof isn’t right for solar, we still offer an easy way for you to go green.

Choosing Alliant Energy’s Second Nature program enables you to take advantage of earth-friendly renewable energy produced from local wind, solar and bioenergy generators.

When you participate, you’re helping to displace electricity that would otherwise come from sources like coal, natural gas and nuclear power, and to improve air quality.

Just one household participating in Alliant Energy’s Second Nature program at the 100% level reduces carbon dioxide emissions by 8.6 metric tons per year. That’s equivalent to taking almost two passenger cars off the road for one year.

You can sign up to use renewable power in amounts equal to 25%, 50% or 100% of your electric usage. A few dollars per month can make a big difference.

The energy for Second Nature customers comes primarily from wind farms in Hancock County, Iowa, and Dodge County, Wisconsin. The remainder comes from a landfill gas generator in Janesville, Wisconsin and new solar projects in Wisconsin and Iowa.

The Second Nature program is Green-e® Energy certified and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions.

Sign up at alliantenergy.com/secondnature

 

Customers, media can get the scoop faster when outages occur with our new map

We know our customers and our media partners want more detailed information about outages, like the cause and when power will be restored. And our new map delivers!

“We know our customers want more information about outages, like the cause and when power will be restored. You will notice a significant upgrade to our interactive outage map,” said Tim Heinrich, Director of Customer Experience and Engagement.

Outage map image for social media

New features

  • Detailed information: Estimated restoration time, number of customers out, crew status and cause.
  • View your way: You can view outages by ZIP code or county in a table or on the map.
  • Weather overlay: View the weather in your neighborhood or across our service area and see how it is impacting outages.
  • Up-close views: When viewing an outage, you can zoom in to within 500 feet of an outage, like a neighborhood.
  • Bookmarks for convenience: You can bookmark your location, or multiple locations, on the map to quickly see if there’s an outage in the area.

The map is located at alliantenergy.com/outage and will be user-friendly on all mobile devices.

We also have a new website coming this summer. You will be able to find what you’re looking for faster – all the most important information will be front and center.

Your furnace works harder when it’s colder

Ever wonder why your heating bill is higher in a colder winter even though you set your thermostat at the same level as last year?

Essentially, the greater the difference between the outside temperature and your desired indoor temperature, the more heat your furnace has to generate to make up that difference.

This additional heat that must be generated requires more natural gas, and the natural gas usually amounts to about half or more of your total heating bill.

furnace-infographic

One way to pay the same amount – with no seasonal surprises – is to sign up for Budget Billing, which spreads your energy costs evenly over a 12-month period. The amount you pay is based on the average amount billed at your address over the past 12 months.

Visit alliantenergy.com for more information on how to control your winter heating costs.

Alliant Energy Scores 90 in 2017 Corporate Equality Index

Alliant Energy received a score of 90 on the 2017 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices relating to lesbian, gay, bisexual and transgender (LGBT) workplace equality, administered by the Human Rights Campaign Foundation.

Alliant Energy’s score reflects a commitment to LGBT workplace equality, with respect to tangible policies, benefits and practices.

The company received full credit for questions regarding:

  • Equal employment opportunity policy that includes sexual orientation and gender identity expression.
  • Holding contractors and vendors to the same standards.
  • Providing equal spouse and partner medical benefits.
  • Including LGBT in diversity training at all levels of the company.
  • Representation on the company’s Diversity Council and an employee resource group for LGBT and ally employees.
  • Philanthropic giving, advertising and support of LGBT groups and activities in the communities they serve.

The 2017 CEI rated a total of 1,043 businesses in the report, which evaluates LGBT-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs and public engagement with the LGBT community. For more information on the 2017 Corporate Equality Index, or to download a free copy of the report, visit www.hrc.org/cei.

The Human Rights Campaign Foundation is the educational arm of America’s largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community.