You can still light the night pink!

pink-bulb-giveawayIn Cedar Rapids on Thursday we were proud to join forces with Mercy Medical Center to light the night pink. The Power of Pink event marks the arrival of National Breast Cancer Awareness Month to promote awareness and early detection.

pink-lightWe gave away energy-saving, compact pink fluorescent light bulbs. Those receiving the light bulbs are encouraged to put them in their porch lights for the month of October as a reminder to get screened for breast cancer.




Are you ready for cooler weather? Seal and save

Energy-efficient homes are more comfortable and have lower energy costs. People often think insulation is key when it comes to making your home more comfortable and efficient. Insulation is important, but by itself, it isn’t enough. The most important tip for a comfortable home is air sealing, and you can do it yourself in a weekend for less than $100.

What you need

  • Caulk or a tub of duct mastic for small gaps. These work well because they will flex with the building material in hot and cold weather. Plus, mastic doesn’t require a clean surface to stick.
  • Expandable foam sealant for larger gaps. Note that foam sealant must be applied to a clean surface and could leak through to the living space.
  • Additional insulation.

Where to sealair-sealing

Anywhere there is or could be a hole to the outside is a good place to seal, including:

  • Electrical boxes
  • Ceiling lights or fans
  • Chimney chase ways
  • Laundry chutes
  • Sewer vents
  • Bath ventilation

Get to work

In each area, move away the existing insulation and use your sealants to fill in the holes. Make time to do a thorough job, or you won’t see the benefits. Finish up by replacing the insulation you moved and adding even more if possible. A home that is poorly insulated and unsealed can cost 30% more to heat and cool compared to a home that is well sealed and insulated.

Apology to our customers in Iowa

We want to apologize for our billing process this summer. We let many of you down.

This summer was hotter than normal. Our customers used more energy than last summer. The bills that customers are seeing now are accurate, but they are coming as a big surprise. We are sorry for this surprise. We were not expecting this either.

The problem

Many of you received estimated bills recently. This is not because our meter readers or our meters didn’t do their job. Our meters and our meter readers do a great job. They are very accurate.

Our computer system checks your monthly usage against previous usage. This review catches possible mistakes in the meter reading process. Each time the system finds usage that is a lot higher or lower than normal it sends the bill to a representative to manually review it. This is done hundreds of times a day.

We recently installed a new billing system. This system has more reviews and checks to make sure customers are accurately billed. One of those reviews includes a tighter look at current energy usage.

This summer was very hot and our customers used more energy than normal. In response, our new system sent more bills than ever before to billing representatives. Unfortunately, we weren’t expecting this. Despite working overtime, we didn’t have enough representatives available to review all of the bills.

Because we couldn’t review the bill, which was accurate, the system automatically sent an estimated bill. The estimation is designed to protect customers from inaccurate bills. In years past, there were fewer bills that needed to be verified. Our employees were able to contact customers directly to let them know about the corrected bill, and setup a payment arrangement if needed.

Again, despite working overtime and hiring more employees, we weren’t able to answer all incoming calls, and also call customers proactively regarding their estimated bills. Many of you were caught by surprise. We are very sorry.

The fix

Here are specific measures we’re taking:

  • We are adjusting our processes to prevent multi-month estimation during periods of extreme hot or cold temperatures.
  • We are here to help you spread out the bill over the next 12 months. Please call us at 1-800-ALLIANT(800-255-4268). We are available 6 a.m. to 9 p.m., Monday through Saturday. There is no negative impact to your account standing with us or your credit score for setting up a payment arrangement.
  • We have temporarily stopped the disconnection process for customers who are impacted by this.
  • We are waiving late payment fees for affected customers.
  • We are aggressively recruiting more employees.

We live and work here. Many people were affected by this, including our own employees. We will fix this, and we won’t let this happen again.


We’ve added more counties eligible for special rebate assistance for flood-affected customers

More flooding in eastern Iowa has prompted us to expand flood rebate assistance to fourteen more counties hit by flooding.  We are increasing rebates by 50 percent to flood-affected customers to help offset the financial impact of replacing equipment due to the flooding.

The list of counties now include: Allamakee, Benton, Black Hawk, Bremer, Buchanan, Butler, Cedar, Cerro Gordo, Chickasaw, Clayton, Delaware, Fayette, Floyd, Franklin, Hancock, Howard, Linn, Mitchell, Winneshiek, Worth and Wright. The increase applies to equipment purchased August 23, 2016 – December 31, 2016.

“We understand that starting over after a flood is challenging. We want to do our part to help our customers recover,” said Doug Kopp, president of Alliant Energy’s Iowa utility.

This is not the first time we have increased rebates for flooding. We offered $614,377 in rebates during the 2008 floods. The increased rebates in 2008 helped offset nearly 2,200 homes, businesses and farms rebuilding after the flood.

More information about rebates and required documentation can be found at Customers can also call 1-866-ALLIANT (866-255-4268).

Alliant Energy advises caution around flooded homes and businesses

With severe flooding happening and predicted in Iowa and Wisconsin, Alliant Energy is giving a few reminders to keep customers safe.

“To keep everyone safe, we may need to shut off electric and gas service in affected neighborhoods. If you anticipate flooding based on National Weather Service predictions, you can expect electric and gas service interruptions until your home or business is ready to safely reoccupy,” said Mark Hawley, director of Safety.

Walking through a wet or flooded home or building can be dangerous. Alliant Energy advises people to use extreme caution in this situation and offers the following guidelines to ensure safety.

  • Never walk through a flooded home or building until the electricity is disconnected. Even a small amount of water on the floor of your basement can put you at risk for electrocution.
  • Call Alliant Energy to have service disconnected at the meter. If there is standing water in your home or business, call Alliant Energy at 1-800-ALLIANT (800-255-4268) to have power disconnected before you step into any standing water. Once the power is disconnected, it’s safe to begin clean up.
  • Call Alliant Energy to have your natural gas turned off. Standing water can snuff out pilot lights on hot water heaters and furnaces. If this occurs, natural gas may collect in your home, creating the risk of an explosion.
  • Have a licensed electrician inspect your electrical system before calling to be reconnected.
  • Have your furnace and water heater inspected by a heating or appliance and service repair contractor before calling to be reconnected. Gas appliance manufacturers recommend replacing appliance parts that have been under water.

If you smell gas:

  • Do not attempt to locate gas leaks.
  • Do not remain in your home or business when there is a strong gas odor.
  • Leave the property and call 911 or Alliant Energy from a safe location, keep others away until area is safe.
  • Do not operate any electrical device, including phones, garage door opener, radios, TVs, computers, or anything that creates a flame like matches or a lighter.
  • Do not turn on or turn off any lights or electrical switches.
  • Do not use telephones of any type, including cordless, cell or landline.
  • Do not position or operate vehicles and power equipment where leaking gas may be present.
  • Do not touch any fallen power lines and never touch anything in contact with a downed line.

Alliant Energy will not charge you to have your service turned off when flooding occurs, or turned back on after the cleanup is done.

For more information, visit

Flood-impacted customers can take advantage of special rebate assistance

In response to the recent floods in northeast Iowa, we are offering special rebate assistance. We are increasing rebates by 50% to flood-affected customers to help offset the financial impact of replacing equipment.

“It’s important to us that customers be given the opportunity to rebuild with the added benefit of energy efficiency,” said Anne Carter, Director of Energy Efficiency at Alliant Energy.

To take advantage of this opportunity, you must be a flood-affected Alliant Energy customer in the following Iowa counties: Allamakee, Bremer, Chickasaw, Clayton, Fayette, Howard and Winneshiek. The increase applies to equipment purchased August 23, 2016 – December 31, 2016.

“We understand that starting over after a flood is challenging. We want to do our part to help those communities in northeast Iowa recover,” said Doug Kopp, President of Alliant Energy’s Iowa utility.

This is not the first time we have increased rebates for flooding. We offered $614,377 in rebates during the 2008 floods. The increased rebates in 2008 helped offset nearly 2,200 homes, businesses and farms rebuilding after the flood.

More information about rebates and required documentation is available at Customers can also call 1-866-ALLIANT (866-255-4268).

Save the dates: Drive Electric events in Madison and Cedar Rapids

Thinking about driving electric? Try it for free!

Hear from electric vehicle owners and see how EV technology has improved. Consumers are often surprised by:MSN public EV chargers cropped2

  • instant torque
  • quiet and smooth ride
  • financial savings

National Drive Electric Week is September 10 to 18, 2016, and we will be offering ride and drive events for those wanting to learn more.

Save the dates

Ride, drive and learn at these two events:

The event will showcase electric vehicles from local dealerships and owners, offer ride and drives, and feature charging stations and informational exhibits.

These events are among nearly 200 taking place across the country during the fifth annual National Drive Electric Week, presented by Plug in America, the Sierra Club and the Electric Auto Association.


  • Rebates on Nissan Leaf

During the months of August and September, local dealerships are offering a discount on the all-electric Nissan Leaf. Participating dealerships are listed at Wisconsin Clean Cities and will be posted soon in Iowa. Check with your local Nissan dealer.

  • Car charging

Rebates for installing home and workplace chargers are available to electric customers of Alliant Energy. Maps of charging stations are available at

*Not to be confused with the Alliant Energy Center