Monthly Archives: September 2016

We’ve added more counties eligible for special rebate assistance for flood-affected customers

More flooding in eastern Iowa has prompted us to expand flood rebate assistance to fourteen more counties hit by flooding.  We are increasing rebates by 50 percent to flood-affected customers to help offset the financial impact of replacing equipment due to the flooding.

The list of counties now include: Allamakee, Benton, Black Hawk, Bremer, Buchanan, Butler, Cedar, Cerro Gordo, Chickasaw, Clayton, Delaware, Fayette, Floyd, Franklin, Hancock, Howard, Linn, Mitchell, Winneshiek, Worth and Wright. The increase applies to equipment purchased August 23, 2016 – December 31, 2016.

“We understand that starting over after a flood is challenging. We want to do our part to help our customers recover,” said Doug Kopp, president of Alliant Energy’s Iowa utility.

This is not the first time we have increased rebates for flooding. We offered $614,377 in rebates during the 2008 floods. The increased rebates in 2008 helped offset nearly 2,200 homes, businesses and farms rebuilding after the flood.

More information about rebates and required documentation can be found at alliantenergy.com/floodrebates. Customers can also call 1-866-ALLIANT (866-255-4268).

Alliant Energy advises caution around flooded homes and businesses

With severe flooding happening and predicted in Iowa and Wisconsin, Alliant Energy is giving a few reminders to keep customers safe.

“To keep everyone safe, we may need to shut off electric and gas service in affected neighborhoods. If you anticipate flooding based on National Weather Service predictions, you can expect electric and gas service interruptions until your home or business is ready to safely reoccupy,” said Mark Hawley, director of Safety.

Walking through a wet or flooded home or building can be dangerous. Alliant Energy advises people to use extreme caution in this situation and offers the following guidelines to ensure safety.

  • Never walk through a flooded home or building until the electricity is disconnected. Even a small amount of water on the floor of your basement can put you at risk for electrocution.
  • Call Alliant Energy to have service disconnected at the meter. If there is standing water in your home or business, call Alliant Energy at 1-800-ALLIANT (800-255-4268) to have power disconnected before you step into any standing water. Once the power is disconnected, it’s safe to begin clean up.
  • Call Alliant Energy to have your natural gas turned off. Standing water can snuff out pilot lights on hot water heaters and furnaces. If this occurs, natural gas may collect in your home, creating the risk of an explosion.
  • Have a licensed electrician inspect your electrical system before calling to be reconnected.
  • Have your furnace and water heater inspected by a heating or appliance and service repair contractor before calling to be reconnected. Gas appliance manufacturers recommend replacing appliance parts that have been under water.

If you smell gas:

  • Do not attempt to locate gas leaks.
  • Do not remain in your home or business when there is a strong gas odor.
  • Leave the property and call 911 or Alliant Energy from a safe location, keep others away until area is safe.
  • Do not operate any electrical device, including phones, garage door opener, radios, TVs, computers, or anything that creates a flame like matches or a lighter.
  • Do not turn on or turn off any lights or electrical switches.
  • Do not use telephones of any type, including cordless, cell or landline.
  • Do not position or operate vehicles and power equipment where leaking gas may be present.
  • Do not touch any fallen power lines and never touch anything in contact with a downed line.

Alliant Energy will not charge you to have your service turned off when flooding occurs, or turned back on after the cleanup is done.

For more information, visit alliantenergy.com/floodsafety.

Flood-impacted customers can take advantage of special rebate assistance

In response to the recent floods in northeast Iowa, we are offering special rebate assistance. We are increasing rebates by 50% to flood-affected customers to help offset the financial impact of replacing equipment.

“It’s important to us that customers be given the opportunity to rebuild with the added benefit of energy efficiency,” said Anne Carter, Director of Energy Efficiency at Alliant Energy.

To take advantage of this opportunity, you must be a flood-affected Alliant Energy customer in the following Iowa counties: Allamakee, Bremer, Chickasaw, Clayton, Fayette, Howard and Winneshiek. The increase applies to equipment purchased August 23, 2016 – December 31, 2016.

“We understand that starting over after a flood is challenging. We want to do our part to help those communities in northeast Iowa recover,” said Doug Kopp, President of Alliant Energy’s Iowa utility.

This is not the first time we have increased rebates for flooding. We offered $614,377 in rebates during the 2008 floods. The increased rebates in 2008 helped offset nearly 2,200 homes, businesses and farms rebuilding after the flood.

More information about rebates and required documentation is available at alliantenergy.com/floodrebates. Customers can also call 1-866-ALLIANT (866-255-4268).