Don’t get scammed: Callers that ask you to pay with prepaid cards are not legitimate

Scammers claiming to represent Alliant Energy are active in our service area and are calling commercial and residential customers. They threaten to disconnect utility service if the customer doesn’t immediately buy a prepaid credit card to make a payment.

If you receive a call like this:

•  STOP: Scammers are counting on people being too alarmed to verify their account status. Do not give in to high pressure call tactics! Hang up the phone.
•  THINK: Chances are you do not owe the amount the scammers claim. You know your account status best. Think about whether the scammer’s claim about your account sounds true.
•  CALL: Call us to verify your actual account status. If you have a remaining balance, we can tell you the amount and when it is due. Let us put your mind at ease.

1-800-ALLIANT (800-255-4268) – Customer Service

1-866-ALLIANT (866-255-4268) – Business Resource Center (press 2 twice)

We do not ask customers to pay with prepaid cards. We use secure payment processes.

• Beware that scammers can spoof caller-ID displays, which means they can mask the call’s true origin and make it appear as if the call is coming from us.

• Do not provide your Social Security number, credit card numbers or bank account information to anyone who requests that information during an unsolicited phone call or an unannounced visit.

For more information, visit alliantenergy.com/paymentoptions or “How to spot a scam”.

Spring clean your way to cash

Time for spring cleaning? Get rid of what’s really cluttering up your garage or basement – that big refrigerator, freezer or room air conditioner that you rarely use, but is still working and using electricity.

Appliance Recycling gives you cash for your working appliances. We’ll come to your house and do all the heavy lifting.

Rebate amount

• Customers in Iowa and Minnesota get a $50 check on the spot for a working refrigerator or freezer, and $25 for a working room air conditioner.

• Customers in Wisconsin will receive a $40 rebate in the mail for a working refrigerator or freezer.

It’s that easy! You’ll be left with a tidier home, a heavier pocketbook and a lower electric bill – like up to $100 a year (source: ENERGY STAR®).

To schedule a pick-up

• Iowa and Minnesota customers can schedule a pickup online today or call 1-866-ALLIANT (866-255-4268).

• Wisconsin customers can schedule a pickup online today or call Focus on Energy at 1-855-398-5226.

More information is available at alliantenergy.com/appliancerecycling.

Upgrades to Burlington natural gas system start this week

Alliant Energy continues natural gas projects in community

Burlington, Iowa –  Upgrading the natural gas system in Burlington ensures the community will continue to receive safe and reliable natural gas from Alliant Energy.

“The construction season is in full swing,” said Nancy Snaadt, Alliant Energy senior key account manager. “In the coming weeks, we will be replacing part of the Burlington natural gas system These upgrades will ensure our customers have access to safe and reliable natural gas service to meet their needs.”

Construction will involve replacing approximately 3,700 feet of natural gas pipe located in the downtown area of Burlington. The project is primarily located between 5^th Street and Main Street south of Hwy 34 to Jefferson Street. The total investment will be approximately $840,000.

InterCon Construction Inc. is the contractor that will be performing the construction. The company expects to complete the construction work in September. Alliant Energy will notify residents and business owners when construction work will be in their area.

“These types of construction projects sometimes mean streets will have reduced traffic flow for a period of time,” added Snaadt. “We appreciate our customers’ patience and understanding.”

Anyone in Burlington who currently does not have natural gas service but is interested in receiving service should call the natural gas conversion hotline at 1-888-255-4254 for more information.